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Terms & Conditions

We will act with decency and integrity at all times. We have attempted to make the following terms and conditions as simple to follow as possible. If you are unsure of anything laid out below we ask that you contact us using the online form on the 'contact us' page of this website. From there we will try to answer any questions as simply and honestly as possible.

Use of LIMITLESSWHEEL.CO.UK

By viewing or using this website you agree to abide by the terms and conditions of its use, as set out here and as updated by us when we require to do so. The content of this website is subject to change without notice.

Placing an Order

By placing an order you indicate your acceptance of these terms and conditions in relation to orders, purchases and delivery. By submitting an order you are agreeing to buy goods and giving us permission to use your personal details for the purpose of delivering those goods. These details will only be passed to Parcel2Go.com for delivery through their myHermes delivery service.

Goods supplied by LIMITLESS wheel LTD through limitlesswheel.co.uk are not to be resold (unless agreed by us) and we will reject any orders from those suspected of doing so. We retain the right to reject any order, at any time, without explanation if we feel that to fulfill the order would not be in the best interests of LIMITLESS wheel LTD.

Delivery Timeline

We hand-make each one of our LIMITLESS wheels to order. As such it may take up to 3 weeks to ship a wheel order. We control our online order system to ensure that we do not take on more orders than we can reasonably expect to handle within a 3 week time frame. If our order system shows an item as being out of stock it is because we are busy fulfilling orders already submitted to us. At times where we are experiencing heavy order volumes we will post updates on our website as to when we will be taking further orders. If an order cannot be completed within 3 weeks we will contact the customer concerned with an updated timeline or the offer of a full-refund. It will be completely the customers choice which of these options they wish to pursue.

Website Pricing and Payment for Goods

In the instance that a product is advertised at, and paid for, at an incorrect price, for any reason, we reserve the right to refuse or cancel an order, even if the order has been confirmed by electronic receipt. In such instances we will contact the customer concerned and a full refund will be given for the amount paid by that customer. In such instances the customer will be permitted to order another item, even where it is displayed as out of stock, and expect delivery inline with the above Delivery Timeline policy.

All UK prices are shown in pounds sterling and are inclusive of VAT. Prices outside of the UK do not include any applicable import taxes or customs duties. Customers are entirely responsible for these charges where they apply. 

Full payment for goods and shipping must be made before any goods will be dispatched.

Our Returns Policy

If you are unhappy with your goods for any reason we will exchange them or refund you as long as you notify us within 14 days of receipt and return said goods, in a salable condition, within 28 days or receipt. Your statutory rights are not affected by our returns policy in any way. If you intend to return your goods to us please contact us at enquiries@limitlesswheel.co.uk, or through the online form on this website, to arrange return delivery.

Damaged Goods

If you received damaged goods please return them within 14 days for an exchange or full refund. Your statutory rights are not affected by our damaged goods policy in any way. If you intend to return damaged goods to us please contact us at enquiries@limitlesswheel.co.uk, or through the online form on this website, to arrange return delivery.

How to Return Goods

Firstly please contact us at enquiries@limitlesswheel.co.uk and state that you intend to return goods and state the reason why. We will then arrange payment and email you a shipping label to be attached to your return package. Please be aware that the package remains your responsibility until it reaches us. Retain your return postage receipt. We cannot accept liability for goods lost or damaged during return to us. When we receive your package we will process a refund or dispatch a replacement item within a maximum of 14 days. Please be aware that replacement items are subject to availability and where it is not possible to hand-make a replacement within the 14 day time frame the customer will be contacted and offered an updated timeline or a full refund.

Copyright and Trademarks

Material on this website is owned by or licensed to us. This material includes, but is not limited to, the design, layout, appearance graphics, logos and slogans. The reproduction of any part of this website is prohibited, unless express written permission is given by LIMITLESS wheel LTD. Any unauthorised use of this website or its content may result in a claim for damages and/or be a criminal offence.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. If in any doubt please contact us at enquiries@limitlesswheel.co.uk.

Limitation of Liability

LIMITLESS wheel LTD do not give any guarantees about the use and/or safety of our products. All forms of physical activity carry a risk of injury, and by purchasing our products you acknowledge that you intend to conduct activities which carry this risk. By using our products you accept the risk of bodily injury and agree to only undertake activities with which you feel comfortable. By using our products you agree to waive any and all claims against us with regard to any form of bodily injury sustained, or loss or damage suffered as a direct or indirect result of using our product.

Jurisdiction 

By using this website and purchasing goods from LIMITLESS wheel LTD you agree to submit to the exclusive jurisdiction of the English courts and the law of England.

Third Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 

Company Information

LIMITLESS wheel LTD, company number 9764688. Registered in England and Wales. Our registered office is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Please note this is not a postal address. All contact should be submitted through the online form contained within the 'contact us' page of this website or directly to enquiries@limitlesswheel.co.uk in the first instance.